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Visionlink

Disaster Technologies

Visionlink has created the most advanced, well-designed and flexible solution on the market.

Don't struggle with a patchwork of disparate applications.
​Trust the Visionlink Disaster Services Platform(™).

An Integrated Solution

Visionlink’s Disaster Technologies are available as separate components or as part of an integrated, comprehensive solution.

Prebuilt for rapid deployment, each module follows a similar workflow for easy training, project management and support.

Preconfigured 

Built on the expertise of skilled agency leads with experience working on more than 300 named disasters, each module is preconfigured and ready to be deployed today.

Tailored To Your Needs

Every field and form, trigger and query, result and report
​ can be adjusted by your staff. Made to function in real time,
​our technology can be updated as you wish and when you need.

There is no other platform in this market that offers both
​prebuilt expert design and complete configurability like Visionlink.


No Limits

There are no limits on records, fields, forms, clients, cases, staff,
​volunteers, donors or public access.  

Put simply — you'll never outgrow Visionlink.


DISASTER CORE MODULES

Each of the following modules can be deployed individually, as an integrated set of solutions or a complete, coordinated system. 

Unlike other platforms, Visionlink charges one price for each user, no matter how many modules you select. There's no additional module fee. As a result, you get a better, coordinated solution that can grow and change with your organization — with significant cost savings and tremendous ROI.


Client & Case Manager Module

Capture information about clients, their needs, social demographics, locations and more. 

  • Gain immediate insight into needs
  • Use branching logic for easy entry
  • Inform your response planning

Our dynamic disaster case management solution helps you respond to state and federally funded individual assistance and case management needs or deploy as an always-on solution.

  • Coordinate assistance
  • Understand the entire household
  • Build & implement recovery plans


Volunteer Coordination Module

Efficiently and effectively coordinate volunteers across the complexities of multievent, multiagency disaster response.

  • Communicate needs to volunteers
  • Capture skills, licenses, experience
  • Use affiliated & unaffiliated modes
    ​


Goods & Services Donations Module

Built from the lessons learned from prior in-kind systems, our solution respects the connection between donors and recipients and is designed to manage both solicited and unsolicited donations.

  • Start with stated needs
  • Match donations & requests
  • Includes a warehouse mode for large events
    ​


Shelter System Manager Module

Our advanced mass care and shelter system lets you manage:

  • Established and spontaneous shelters
  • Congregate and non-congregate facilities, volunteers and staff, residents and special need populations, pets and animals and more
  • Facilities and assessments
  • Personnel & supplies
  • Capacities & planning scenarios

Community Services & Referrals Module

The “whole community" approach requires connections with local services to assist a large number of people in need. Our technology helps provide public and private directories of services, guided searches, trusted contacts, professional taxonomies and referral tools to begin and sustain recovery.

  • Organize local relief services
  • Assess, vet & update resources quickly
  • Focus services by incident type
  • Allows for both open and closed-loop functionality
  • Provides easy-to-use coordinated care messaging

Repair & Construction Manager Module

This technology features a directory of trusted contractors and allows you to:

  • Organize estimates of damage and repair costs
  • Manage permits, task progress and project managers
  • Capture before-and-after photos and more.

This module can be used for either detailed rebuild and repair efforts or smaller tasks across several repair sites and for one or many simultaneous disaster events. 

Grants Manager Module

This module was designed by grants management experts to support and organize grant-funded programs, proposal processes, application review and post-grant reports and measures.

It can support multiple grant funding opportunities, from one or many funders, and with either a universal application process or applications tailored to each program.

It can also integrate with the volunteer, donation and community services systems modules to leverage the delivery of grant funds and generate better outcomes.

Data Exchange Builder Module 

Exchanging data is everything. This module allows users to bring in any data they need, share what they have with others and build a network of connected systems.

Visionlink can automatically build import, export and bulk update spreadsheets from any set of fields on any form. 

It's easy to go further with our proprietary API Builder. Create API endpoints on the fly with no programming time or delay.

Many data sets can be connected with many partners and access can be controlled with specific fields of data appropriate to each scenario. You can be the data hub.


Web Publishing & Portals Module 

As this is an integration of modules, it is also a platform ready and able to deploy multiple web sites, landing pages and portals for different partners, programs and incidents.

Integrate with other systems, such as Squarespace or WordPress, or build your own content pages on the Visionlink platform. Create many different pages or web sites for discrete audiences and programs, partners and events.

This is not about “a great site” but many integrated sites for tailored, focused communications with specific stakeholders all from one platform.

Ready to learn more? Contact Visionlink.


Reporting & Analytics

Enjoy the options: connect with an existing reporting system deployed by your organization, connect to a third-party solution with Visionlink APIs, or use the form-building skills you have gained from our other modules and build your own on-platform reports with Visionlink’s ResultsOS.

  • Real-time analytics
  • Industry-standard data formats
  • Configurable metrics & criteria


Ops Tracker is a private reporting module for responding agencies so they can inform one another of their response posture, specific activities and resources they need from or have available for other partners. 

FEMA-Compliant Reporting is also available, particularly for federally funded Individual Assistance programs.

Mapping and GIS Data provides another visual layer for understanding needs, operations, relief efforts and more.

Additional Tools

The Household Management module captures and updates relevant information about each member of the household over time.

The Language & Localization Manager administers fields and forms in multiple languages tacross the entire platform. Users are able to build in English and translate to other languages and the fields, forms and system messages are automatically built and deployed for you.

Split Jurisdiction Support means that the system understands every jurisdictional boundary in the United States and Canada. For example, it can help you manage services available in one but not in other ZIP codes within the same county. This ensures data quality and accurate service delivery to clients.

Timeline Charting is a simple but powerful tool that lets you create and display goals, objectives, deadlines and statuses across a chronological timeline. After all, assistance is good — but coordinated, sequenced assistance is what makes the difference.

COVID-19 Support includes registry, symptom and vaccination trackers, and comes complete with prebuilt reports and automated texting to help you track volunteers and clients, and their health status, before, during and after engaging with one another.  

In the shelter system, this also includes non-congregate care support and integration with hotel reservation systems. 

The Damage Assessment module offers the public, rapid capacity to capture initial damage assessments for multiple incidents. 

Be in the know, first.


Better Together:
​Integration Options

Only Visionlink was designed from the ground up to build systems of systems.

Data integrations can be custom built with our API Builder or use prebuilt connections such as basic and advanced telephony integrations for call centers and distributed staff support, with variable levels of anonymity and repeat caller support.

For noncongregate care sheltering, we partner with CLC Lodging. Their Emergency Response programs offer access to more than 45,000 hotels across North America with reservations, master billing and audit controls. 

Three different levels of background checks can be supported with monthly verifications and connected identification badging from our partner, Sterling Volunteers. 

Additional Integrations

Email and texting integrations, with SparkPost and Twilio as examples, extend messaging and communications for systemwide coordination. 

Financial assistance can be provided through PayPal, debit cards and other channels with or without integrated identity verification. More than $1.5 billion has been successfully moved across Visionlink solutions. 

Mapping and Address verification are included, as are GIS calculations for every address, and the ability to exchange those coordinates with other systems. 

Flexibility and Support Built In

Everything You Expect, Including Ease-of-Use

At Visionlink, providing communities with the best possible technical solutions is our business — our only business. Visionlink is built from the ground up to anticipate your needs. And when we don't, we'll be with you for customizations every step of the way.

Here are some additional Visionlink benefits you'll enjoy whether you choose one module or our complete system:

Standby Mode
​Save money between disasters as Visionlink charges for actual use. Plus, the training system is free and there is no cost to register users in advance. 

Multi-Event Support
​Disasters don't happen one at a time. That's why Visionlink supports one event or multiple events — all while maintaining data integrity, security and analytics for each discrete event or incident.

Seamless Multi-Partner Support
​Use our technology for one or many agencies, with the same or different business processes and workflows — at the same time, on one cost-saving platform. Share all the data, or some, or none of it between partners — as your procedures require.

Partner agencies can sustain their collaborative efforts when their differences are respected — not eliminated. On this platform, your partner agencies can enjoy the same tailored configurations you do, respecting their procedures, as you work together.

Data Integrations
​With data connectivity second to none — using one-click import, export and bulk update sheets, and a proprietary API Builder — you can be the hub, not an entity constrained to the outside rim of operations.

  • Telephony & IVR support
  • Background checks & badging
  • Texting & email communications
  • Mapping & GIS calculations
  • Financial payment assistance
  • Custom integrations

Upgrades
​The entire platform is regularly improved with security patches and software updates. We handle the installation and documentation so you don’t have to.

Upgrades are included with your regular user fees. We generally release upgrades monthly.

Even better — upgrades paid for by any customer are shared with every other customer at no additional charge: The entire Visionlink partnership of amazing customers work together. 

Reliability Is Included 
​Our systems typically operate at 99.99% uptime. We have been operating above 99.9% every month of every year for more than 15 years.

Customer Support & Services
​A wide range of support services are available from adept engineers and domain experts with decades of disaster operations experience at the local, state and national levels.

Our support services include:

  • System design
  • Implementation support
  • Capacity planning
  • Administrative training
  • Data management training
  • End-user training
  • Help Desk by phone and email
  • How-to documentation
  • Multilayered data backup
  • Redundant operations
  • 24-hour monitoring & response
  • Third-party audited security procedures and regulatory compliance

In addition to the customer support outlined above, advanced packages are typically deployed with assistance from one of our highly experienced disaster operations experts. 

We charge a flat monthly fee for a package of hours, ensuring the support you need is always available. You'll work with the appropriate, uniquely skilled individuals who understand both technical platform management and disaster relief operations. 

Put the Visionlink team to work for you. Click here to learn more.


Pricing

Visionlink’s Disaster Technologies Platform is designed to maximize your investment over the long term and to minimize day-to-day operational costs.

The launch charge covers configuration, launch, training and basic support services.

Other charges are few and simple. We charge by the number of users active on the system (by month); the amount of data you may be moving between systems with our data exchange tools; and for senior domain implementation support and assistance.

We do not charge for client records, volunteers, donors, community service records, or for agencies updating the status and details about the community services they provide.

We also do not charge for registered users or their use of our training systems. This means you can preregister and train large numbers of volunteers and staff at no cost. 

  • Help Desk support is included in the monthly user fees.
  • All security and data integrity services are included.
  • All data storage, unlimited numbers of records, triggers, fields and forms are all included.

Click here to receive a call for additional information and a customized quote.

Are you ready for Visionlink?


We look forward to hearing from you.

Email: [email protected]

Web: www.visionlink.org

Phone: 877-VSN-Link (877-876-5465)